@import url('https://fonts.googleapis.com/css2?family=Poppins:wght@400;500;600&display=swap');
:root {
    --color-theme: 0, 30, 56;
    --color-primary: 201, 226, 223;
    --color-secondry: 255, 241, 218;
}
* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
    font-family: 'Poppins', sans-serif;
}
html,body {
    width: 100%;
    height: 100%;
}
a,a:hover {
    text-decoration: none;
}
a[href="#"] {
    cursor: auto;
}
img {
    max-width: 100%;
}

.container {
    padding: 40px 5%;
}

#loader {
    width: 100%;
    height: 100%;
    position: fixed;
    background-color: #0008;
    backdrop-filter: blur(5px);
    z-index: 99999;
}
#loader .loader-container {
    height: 100%;
    width: 100%;
    display: flex;
    align-items: center;
    justify-content: center;
}
#loader .lds-ring {
    display: inline-block;
    position: relative;
    width: 80px;
    height: 80px;
}
#loader .lds-ring div {
    box-sizing: border-box;
    display: block;
    position: absolute;
    width: 64px;
    height: 64px;
    margin: 8px;
    border: 8px solid #fff;
    border-radius: 50%;
    animation: lds-ring 1.2s cubic-bezier(0.5, 0, 0.5, 1) infinite;
    border-color: #fff transparent transparent transparent;
}
#loader .lds-ring div:nth-child(1) {
    animation-delay: -0.45s;
}
#loader .lds-ring div:nth-child(2) {
    animation-delay: -0.3s;
}
#loader .lds-ring div:nth-child(3) {
    animation-delay: -0.15s;
}
@keyframes lds-ring {
    0% {
        transform: rotate(0deg);
    }
    100% {
        transform: rotate(360deg);
    }
}

#header {
    position: fixed;
    width: 100%;
    background-color: #fff;
    box-shadow: 0px 0px 0px 4px #0004;
    padding: 18px 5%;
    display: none;
    z-index: 1;
    flex-wrap: wrap;
}

.fw-3{
    color:rgb(var(--color-theme));
    text-transform: capitalize;
}

.footer-client-name{
    color:rgb(var(--color-theme));
    text-transform: capitalize;
}
#header .header-logo>a {
    display: flex;
    width: 100%;
}
#header .header-logo>a img {
    width:100px;
}
#header .header-nav {
    display: flex;
    justify-content: end;
    align-items: center;
    font-size: 14px;
    width: 80%;
}

#header .header-nav .go-back-text a{
    color: #000;
}
#header .header-links {
    list-style: none;
    display: inline-block;
    margin-right: 10px;
}
#header .header-links>li {
    display: inline-block;
}
#header .header-links .header-link,
#header .header-nav .go-back-text a{
    border-radius: 6px;
    padding: 4px 10px;
    margin-right: 6px;
    color: #000;
    transition: all .3s;
}
#header .header-links .header-link:hover,
#header .header-links .header-link.active,
#header .header-nav .go-back-text a:hover {
    background-color: rgb(var(--color-theme));
    color: #fff;
}
#header .header-profile {
    display: flex;
    align-items: center;
    column-gap: 5px;
    color:  #646363;
    border-radius: 6px;
    padding: 4px 7px;
    transition: all .3s;
    cursor: pointer;
}
#header .header-profile .profile-avatar {
    width: 24px;
    height: 24px;
    border-radius: 50%;
}
#header .header-nav .nav-toggler {
    width: 32px;
    height: 32px;
    background-color: #0001;
    border-radius: 8px;
    margin-left: 6px;
    padding: 5px;
    display: none;
}
#header .header-profile {
    position: relative;
}
#header .header-profile .profile-toggler {
    width: 120px;
    display: none;
    position: absolute;
    right: 0;
    top: 33px;
    background-color: #fff;
    border: 1px solid #8F8787;
    border-radius: 8px;
    cursor: auto;
}
#header .header-profile .profile-toggler::before {
    content: "";
    position: absolute;
    width: 10px;
    height: 10px;
    background-color: #fff;
    right: 12px;
    top: -6px;
    border-top: 1px solid #8F8787;
    border-left: 1px solid #8F8787;
    transform: rotate(45deg);
}
.faq-box.coinswitch-hover:hover {
    background-color: #fff !important;
}
#header .header-profile .profile-toggler.show {
    display: block;
}
#header .header-profile .profile-toggler li {
    list-style: none;
}
#header .header-profile .profile-toggler li a {
    display: block;
    padding: 6px 10px;
    color: rgb(var(--color-theme));
}
.header-conflict {
    height: 60px;
}
@media (max-width:991.98px) {
    #header .header-links {
        position: absolute;
        width: 100%;
        left: 0;
        top: 60px;
        background-color: #efefef;
        display: none;
    }
    
    /* #articles .contact-container .text>.title {
    font-size: 22px;
    } */
    #header .header-links.show {
        display: block;
    }
    #header .header-links>li {
        display: block;
        text-align: center;
        margin: 0;
        border-bottom: 1px solid #0002;
        padding: 8px 0;
    }
    #header .header-nav .nav-toggler {
        display: inline-block;
    }
    .go-back-text{
        display: none;
    }
    #go-back-mudrex{
        display: inline;
    }
}

#banner {
    width: 100%;
    background-position: center;
    background-size: cover;
    border-bottom: 1px solid #0001;
    display: none;
    background-image: linear-gradient(110deg, rgb(var(--color-secondry)) 60%, rgb(var(--color-primary)) 50%);
}
#banner .banner-content {
    display: flex;
    align-items: center;
    justify-content: space-between;
    height: 400px;
}
#banner .banner-text {
    width: 55%;
}
#banner .banner-image {
    width: 35%;
    display: flex;
    align-items: center;
    justify-content: center;
    width: 35%;
}

#banner .banner-title {
    font-size: 3vw;
    color: rgb(var(--color-theme));
}
#banner .banner-paragraph {
    font-size: 18px;
    color:  #646363;
}
#banner #search-form {
    position: relative;
    width: 80%;
}
#banner #search-form .input {
    display: none;
    width: 100%;
    margin-top: 14px;
    border: 1px solid #D2D2DE;
    border-radius: 16px;
    overflow: hidden;
    background-color: #fff;
}
#banner #search-form .input>input {
    border: none;
    outline: none;
    width: calc(100% - 50px);
    padding: 6px 12px;
}
#banner #search-form .input>button {
    display: flex;
    justify-content: center;
    align-items: center;
    width: 50px;
    height: 40px;
    background-color: rgb(var(--color-primary));
    border: none;
    font-size: 22px;
}
#banner.banner-2 {
    background-image: linear-gradient(110deg, rgb(var(--color-primary)) 40%, rgb(var(--color-secondry)) 0%);
}
#banner.banner-2 .banner-text {
    order: 2;
}
#banner.banner-2 .banner-image {
    order: 1;
}
#banner.banner-3 {
    background-image: linear-gradient(110deg, rgb(var(--color-primary)) 40%, rgb(var(--color-secondry)) 50%);
}
#banner.banner-3 .banner-text {
    width: 80%;
    text-align: center;
    padding: calc(5% + 10px) 0;
    margin-left: auto;
    margin-right: auto;
}
#banner.banner-3 .banner-image {
    display: none;
}
#banner.banner-3 #search-form {
    margin-left: auto;
    margin-right: auto;
}
@media (max-width:991.98px) {
    #banner .banner-content {
        height: auto;
    }
    #banner .banner-content {
        flex-direction: column;
    }
    #banner #search-form {
        margin: 0 auto;
    }
    #banner .banner-text {
        width: 100%;
        order: 2 !important;
        text-align: center;
    }
    #banner .banner-image {
        text-align: center;
        width: 80%;
        order: 1 !important;
    }
    .go-back-text{
        display: none;
    }
}

#footer {
    display: none;
}
#footer .footer-top {
    background-color: rgb(var(--color-secondry));
    padding-bottom: 10px;
}
#footer .footer-top-container {
    display: flex;
    align-items: center;
    min-height: 240px;
}
#footer .footer-top .box {
    width: calc(100% / 3) !important;
    text-align: center;
}
#footer .footer-top .box .logo {
    width: 150px;
}
#footer .footer-top .box .icon {
    width: 50px;
    height: 50px;
    background-color: rgb(var(--color-theme));
    border-radius: 50%;
    font-size: 22px;
    display: flex;
    align-items: center;
    justify-content: center;
}
#footer .footer-top .box h4 {
    margin: 10px auto;
    font-weight: 500;
    font-size: 17px;
    color: rgb(var(--color-theme));
}
#footer .footer-top .box .badge {
    border-radius: 20px;
    background-color: rgb(var(--color-theme));
    color: #fff;
    display: inline-block;
    padding: 2px 10px;
    font-weight: 600;
}
#footer .footer-top .box .desc {
    font-size: 17px;
    color: rgb(var(--color-theme));
}
#footer .footer-top .box:first-child {
    text-align: left;
}
#footer .footer-top .box:last-child {
    text-align: right;
}
#footer .footer-top .box:last-child .icon {
    margin-left: auto;
}
#footer .footer-bottom {
    background-color: rgb(var(--color-theme));
    text-align: center;
}
#footer .footer-bottom p {
    padding: 8px 10px 16px 10px;
    color: #fff;
}
#footer .wave {
    --size: 30px;
    --p: 40px;
    --R: 50px; /* sqrt(var(--size)*var(--size) + var(--p)*var(--p)) */
    height: 46px;
    -webkit-mask:
        radial-gradient(var(--R) at left 50% top calc(var(--size) + var(--p)), #000 99%, #0000 101%) 
            calc(50% - 2*var(--size)) 0 / calc(4*var(--size)) 100%,
        radial-gradient(var(--R) at left 50% top calc(-1*var(--p)), #0000 99%, #000 101%) 
            left 50% top var(--size) / calc(4*var(--size)) 100% repeat-x;
    background: rgb(var(--color-theme));
    margin-top: -40px;
}
#footer.footer-2 .footer-top {
    background-color: rgb(var(--color-primary));
}
#footer.footer-2 .box.box-phone,
#footer.footer-2 .box.box-email {
    border-radius: 12px;
    padding: 20px;
    position: relative;
    z-index: 0;
    overflow: hidden;
}
#footer.footer-2 .box.box-phone::after,
#footer.footer-2 .box.box-email::after {
    content: "";
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    border-radius: 12px;
    position: absolute;
    background-color: #FFF1DA;
    transform-origin: top right;
    z-index: -1;
}
#footer.footer-2 .box.box-phone::after {
    transform: skew(-20deg);
}
#footer.footer-2 .box.box-email::after {
    transform: skew(20deg);
}
#footer.footer-3 .box.box-phone,
#footer.footer-3 .box.box-email {
    border-radius: 12px;
    padding: 20px;
    position: relative;
    z-index: 0;
    overflow: hidden;
}
#footer.footer-3 .box.box-phone::after,
#footer.footer-3 .box.box-email::after {
    content: "";
    width: 100%;
    height: 100%;
    left: 0;
    top: 0;
    border-radius: 12px;
    position: absolute;
    background-color: #E3D0B1;
    transform-origin: top right;
    z-index: -1;
}
#footer.footer-3 .box.box-phone::after {
    transform: skew(-20deg);
}
#footer.footer-3 .box.box-email::after {
    transform: skew(20deg);
}
#footer.footer-4 .box.box-phone,
#footer.footer-4 .box.box-email {
    text-align: center;
}
#footer.footer-4 .box .icon {
    margin: 0 auto;
}
@media (max-width: 767.98px) {
    #footer .footer-top-container {
        flex-direction: column;
    }
    #footer .footer-top .box {
        width: 100% !important;
        margin: 10px 0;
    }
    #footer .footer-top .box:first-child {
        text-align: center;
    }
    #footer .footer-top .box:last-child {
        text-align: center;
    }
    #footer .footer-top .box .icon {
        margin: 0 auto !important;
    }
    #footer.footer-3 .box.box-phone::after,
    #footer.footer-3 .box.box-email::after,
    #footer.footer-2 .box.box-phone::after,
    #footer.footer-2 .box.box-email::after {
        transform: skew(0deg);
    }
}

#breadcrumb {
    margin-bottom: 20px;
}
#breadcrumb>a {
    /* margin: 0 5px; */
    color: rgb(var(--color-theme));
}

#skeleton {
    width: 100%;
}
#skeleton .box {
    background-color: #efefef;
    animation: fade-skeleton 2s linear infinite;
}
@keyframes fade-skeleton {
    50% {background-color: #e0e0e0;}
    100% {background-color: #f5f5f5;}
}
#skeleton.skeleton-faq>div,
#skeleton.skeleton-tickets>div {
    display: flex;
    align-items: center;
    justify-content: center;
    flex-wrap: wrap;
    column-gap: 10px;
    row-gap: 10px;
}
#skeleton.skeleton-faq .box {
    width: 300px;
    height: 90px;
    border-radius: 12px;
}
#skeleton.skeleton-subfaq>div {
    display: flex;
    column-gap: 20px;
}
#skeleton.skeleton-subfaq .box:first-child {
    width: 278px;
    height: 300px;
}
#skeleton.skeleton-subfaq .box:last-child {
    width: calc(100% - 298px);
    height: 300px;
}
#skeleton.skeleton-search-list>div .box {
    width: 100%;
    height: 300px;
}
#skeleton.skeleton-article-view>div .box {
    width: 100%;
    height: 300px;
}
#skeleton.skeleton-tickets .box {
    width: calc(100% / 3 - 15px);
    height: 200px;
    border-radius: 12px;
}
#skeleton.skeleton-ticket .box:first-child {
    width: 100%;
    height: 100px;
    margin-bottom: 20px;
}
#skeleton.skeleton-ticket .box:last-child {
    width: 100%;
    height: 200px;
}
#skeleton.skeleton-orders>div {
    display: flex;
    column-gap: 20px;
}
#skeleton.skeleton-orders .box {
    width: calc(50% - 10px);
    height: 220px;
}
#skeleton.skeleton-order .box {
    width: 100%;
    height: 220px;
}
.skeleton-add-ticket>div {
    display: flex;
    column-gap: 20px;
    row-gap: 20px;
    flex-wrap: wrap;
}
.skeleton-add-ticket .box {
    width: calc(50% - 10px);
    height: 50px;
}
.skeleton-add-ticket .box:last-child {
    width: 100%;
    height: 120px;
}
@media (max-width: 767.98px) {
    #skeleton .box {
        width: 100%;
    }
}

#articles .container {
    padding-top: 0;
}
#articles .articles-container {
    background-color: rgba(var(--color-primary),0.5);
    border-radius: 18px;
    padding: 40px;
}
#articles .articles-container .article-title {
    font-size: 36px;
    color: rgb(var(--color-theme));
}
#articles .articles-container .article-description {
    margin-bottom: 40px;
    color: #485b63;
}
#articles .articles-box {
    display: flex;
    row-gap: 20px;
    column-gap: 20px;
    flex-wrap: wrap;
    margin-bottom: 40px;
}
#articles .articles-box .article {
    display: inline-block;
    width: calc(100% / 3 - 14px);
    background-color: #fff;
    border-radius: 8px;
    padding: 10px;
    color:  #69767c;
    font-size: 14px;
}
#articles .articles-container .article>h4 {
    min-height: 100px;
    margin: 10px 0;
    font-weight: 500;
    color: rgb(var(--color-theme));
    font-size: 20px;
}
#articles .contact-container {
    background-color: #fff;
    border-radius: 8px;
    padding: 20px;
    display: flex;
    align-items: center;
    justify-content: space-between;
}
#articles .contact-container .text {
    width: 40%;
}
#articles .contact-container .text>.title {
    font-size: 36px;
    color: rgb(var(--color-theme));
}
#articles .contact-container .text>.description {
    color:  #69767c;
    margin-bottom: 30px;
}
#articles .contact-container .text>.button {
    background-color: rgb(var(--color-theme));
    color: #fff;
    border-radius: 8px;
    padding: 6px 12px;
}
#articles .contact-container .image>img {
    max-height: 300px;
}
@media (max-width: 767.98px) {
    #articles .articles-container {
        flex-direction: column;
    }
    #articles .articles-container .article {
        width: 100% !important;
    }
    #articles .contact-container {
        flex-direction: column;
    }
    #articles .contact-container .text,
    #articles .contact-container .image {
        width: 100%;
    }
}

#kapchat_web_faq.faq-details {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    column-gap: 20px;
    row-gap: 20px;
}
#kapchat_web_faq.faq-details .faq-box {
    min-width: 200px;
    border-radius: 12px;
    border: 1px solid #E7E7E7;
    background: #FCFCFC;
    padding: 20px;
    display: flex;
    align-items: center;
    column-gap: 10px;
    color: rgb(var(--color-theme));
    transition: background-color .3s;
    position: relative;
}
#kapchat_web_faq.faq-details .faq-box .mob-arrow{
    position: absolute;
    right: 0;
    display: none;
}
#kapchat_web_faq.faq-details .faq-box .mob-arrow .ma-img{
    width: 22px;
}
/* #kapchat_web_faq.faq-details .faq-box:hover {
    background-color: rgba(var(--color-primary),0.5);
} */
#kapchat_web_faq.faq-details .faq-box>svg {
    font-size: 42px;
}
#kapchat_web_faq.faq-details .faq-box>img {
    width: 20px;
}
#kapchat_web_faq.faq-details .faq-box div>p {
    color: #69767c;;
}
#kapchat_web_faq.faq-categories,
#kapchat_web_faq.faq-view {
    display: flex;
    column-gap: 20px;
}
#kapchat_web_faq.faq-categories .faq-lists,
#kapchat_web_faq.faq-view .faq-lists {
    border-radius: 12px;
    border: 1px solid #D9D9D9;
    overflow: hidden;
    width: 278px;
    height: max-content;
    list-style: none;
    font-weight: 500;
}
#kapchat_web_faq.faq-categories .faq-lists>li>a,
#kapchat_web_faq.faq-view .faq-lists>li>a {
    transition: all .3s;
    color: #96929E;
}
#kapchat_web_faq.faq-categories .faq-lists>li.active>a,
#kapchat_web_faq.faq-categories .faq-lists>li:hover>a,
#kapchat_web_faq.faq-view .faq-lists>li.active>a,
#kapchat_web_faq.faq-view .faq-lists>li:hover>a {
    background-color: rgba(var(--color-primary),0.5);
    color: rgb(var(--color-theme));
}
#kapchat_web_faq.faq-categories .faq-lists>li>a,
#kapchat_web_faq.faq-view .faq-lists>li>a {
    display: block;
    padding: 10px 18px;
    border-top: 1px solid #0001;
}
#kapchat_web_faq.faq-categories .faq-lists>li.active>a,
#kapchat_web_faq.faq-view .faq-lists>li.active>a {
    border-left: 4px solid rgb(var(--color-theme)) !important;
}
#kapchat_web_faq.faq-categories .faq-lists>li:first-child,
#kapchat_web_faq.faq-view .faq-lists>li:first-child {
    border: none;
}
#kapchat_web_faq.faq-categories .faq-display,
#kapchat_web_faq.faq-view .faq-display {
    width: calc(100% - 300px);
}
#kapchat_web_faq.search-list .faq-display,
#kapchat_web_faq.article-view .faq-display {
    width: 100%;
}

#kapchat_web_faq.article-view .faq-display .fw-2{
    padding: 25px;
    border-left: 5px solid;
}

#kapchat_web_faq.search-list .faq-display .fw-2{
    padding: 25px;
    border-left: 5px solid;
}
#kapchat_web_faq.faq-categories .faq-display>ul>li,
#kapchat_web_faq.faq-view .faq-display>ul>li,
#kapchat_web_faq.search-list .faq-display>ul>li,
#kapchat_web_faq.article-view .faq-display>ul>li {
    background-color: rgba(var(--color-primary),0.5);
    margin-bottom: 4px;
    list-style: none;
}
#kapchat_web_faq.faq-categories .faq-display>ul>li>.subcat-lists,
#kapchat_web_faq.faq-view .faq-display>ul>li>.subcat-lists,
#kapchat_web_faq.search-list .faq-display>ul>li>.subcat-lists,
#kapchat_web_faq.article-view .faq-display>ul>li>.subcat-lists {
    display: flex;
    justify-content: space-between;
    padding: 10px 18px;
    cursor: pointer;
    border-left: 0px solid rgb(var(--color-primary));
    color: rgb(var(--color-theme));
    font-weight: 500;
    transition: border-left .3s;
}
#kapchat_web_faq.faq-categories .faq-display>ul>li>.subcat-lists.active,
#kapchat_web_faq.faq-view .faq-display>ul>li>.subcat-lists.active,
#kapchat_web_faq.search-list .faq-display>ul>li>.subcat-lists.active,
#kapchat_web_faq.article-view .faq-display>ul>li>.subcat-lists.active {
    border-left: 4px solid rgb(var(--color-theme)) !important;
}
#kapchat_web_faq.faq-categories .faq-display .faq-content-child,
#kapchat_web_faq.faq-view .faq-display .faq-content-child,
#kapchat_web_faq.search-list .faq-display .faq-content-child,
#kapchat_web_faq.article-view .faq-display .faq-content-child {
    background-color: #fff;
    border: 1px solid #0001;border-top: none;
    overflow: hidden;
    transition: max-height .6s;
}
#kapchat_web_faq.faq-categories .faq-display .faq-content-child li,
#kapchat_web_faq.faq-view .faq-display .faq-content-child li,
#kapchat_web_faq.search-list .faq-display .faq-content-child li,
#kapchat_web_faq.article-view .faq-display .faq-content-child li {
    border-top: 1px solid #0001;
    padding: 10px 18px;
    color: #96929E;
}
#kapchat_web_faq.faq-categories .faq-display .faq-content-child>li>a,
#kapchat_web_faq.faq-view .faq-display .faq-content-child>li>a,
#kapchat_web_faq.search-list .faq-display .faq-content-child>li>a,
#kapchat_web_faq.article-view .faq-display .faq-content-child>li>a {
    color: #96929E;
}
#kapchat_web_faq.faq-categories .faq-display .faq-content-child.cus-scroll,
#kapchat_web_faq.search-list .faq-display .faq-content-child.cus-scroll {
    max-height: 0;
}
#kapchat_web_faq.faq-categories .subcat-lists.active ~ .faq-content-child.cus-scroll,
#kapchat_web_faq.search-list .subcat-lists.active ~ .faq-content-child.cus-scroll {
    max-height: 100%;
    overflow: auto;
}
#kapchat_web_faq.faq-categories .faq-display .faq-content-child .fca-main{
    padding: 0px 0px;
}
#kapchat_web_faq.faq-categories .faq-display .faq-content-child .fca-main .faq-content-anc:hover{
    background-color: #f0f7f7;
}
.faq-content-anc{
    padding: 10px 18px;
    display: flex;
    transition: all 0.55s;
}
@media (max-width: 767.98px) {
    #kapchat_web_faq {
        flex-wrap: wrap;
        row-gap: 20px;
    }
    #kapchat_web_faq.faq-categories .faq-lists,
    #kapchat_web_faq.faq-view .faq-lists {
        width: 100%;
        height: 138px;
        overflow-y: auto;
    }
    #kapchat_web_faq.faq-categories .faq-display,
    #kapchat_web_faq.faq-view .faq-display {
        width: 100%;
    }
}
.was-helpful {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 10px;
    margin: 10px;
    border-radius: 12px;
    border: 1px solid #D9D9D9;
    color: rgb(var(--color-theme));
}
.was-helpful>h4 {
    font-weight: 500;
}
.was-helpful .like-btn,
.was-helpful .dislike-btn {
    padding: 5px;
    border-radius: 8px;
    cursor: pointer;
    width: 30px;
    height: 30px;
    transition: background-color .3s;
}
.was-helpful>div {
    height: 34px;
}
.was-helpful .like-btn:hover,
.was-helpful .dislike-btn:hover {
    background-color: rgb(var(--color-primary));
}
.was-helpful .success-message {
    color: #439c46;
    display: flex;
    align-items: center;
    column-gap: 10px;
}
.was-helpful .success-message svg {
    font-size: 22px;
}
.select-one {
    margin-bottom: 20px;
    display: flex;
    column-gap: 10px;
}
.select-one h4 {
    margin-left: auto;
}
#kapchat_web_faq.viewTickets {
    display: flex;
    justify-content: center;
    flex-wrap: wrap;
    column-gap: 20px;
    row-gap: 20px;
}
#kapchat_web_faq.viewTickets .ticket-box {
    width: calc(100% / 3 - 13.5px);
    background-color: #FAFAFA;
    border-radius: 12px;
    padding: 14px 20px;
    color: rgb(var(--color-theme));
    transition: background-color .3s;
}
#kapchat_web_faq.viewTickets .ticket-box:hover {
    background-color: rgba(var(--color-primary),0.5);
}
#kapchat_web_faq.viewTickets .ticket-box .ticket-details {
    font-size: 12px;
}
#kapchat_web_faq.viewTickets .ticket-box .ticket-details>p {
    width: 50%;
    margin-top: 5px;
}
#kapchat_web_faq.viewTickets .ticket-box .ticket-details>p>span {
    color:  #646363;
}
#kapchat_web_faq.viewTickets .ticket-box .ticket-source {
    display: flex;
    column-gap: 10px;
    align-items: center;
    font-weight: 500;
}
#kapchat_web_faq.viewTickets .ticket-box .ticket-details {
    display: flex;
    justify-content: space-between;
}
@media (max-width: 767.98px) {
    #kapchat_web_faq.viewTickets .ticket-box {
        width: 100%;
    }
}
#kapchat_web_faq.viewTicket .ticket-info {
    display: flex;
    justify-content: space-between;
    flex-wrap: wrap;
    background-color: #FAFAFA;
    border-radius: 12px;
    padding: 20px 0;
    text-align: center;
    margin-bottom: 20px;
}
#kapchat_web_faq.viewTicket .ticket-info .text {
    width: 25%;
    padding: 10px;
}
#kapchat_web_faq.viewTicket .ticket-info .text>.title {
    margin-bottom: 10px;
}
#kapchat_web_faq.viewTicket .ticket-chats {
    max-width: 460px;
    margin: 0 auto;
    background-color: rgba(var(--color-primary), 0.50);
    border-radius: 12px;
    padding: 14px;
    text-align: center;
}
#kapchat_web_faq.viewTicket .chats-container {
    max-height: 500px;
    overflow: auto;
    background-color: #fff;
    padding: 20px;
    border-radius: 12px;
}
#kapchat_web_faq.viewTicket .chats-container .chat-data {
    display: flex;
    column-gap: 10px;
    width: 90%;
    margin-top: 20px;
}
#kapchat_web_faq.viewTicket .chats-container .chat-data.left {
    text-align: left;
}
#kapchat_web_faq.viewTicket .chats-container .chat-data.right {
    text-align: right;
    flex-direction: row-reverse;
    margin-left: auto;
}
#kapchat_web_faq.viewTicket .chats-container .chat-data .icon {
    display: block;
    text-align: center;
    width: 30px;
    min-width: 30px;
    height: 30px;
    border-radius: 50%;
    background-color: rgb(var(--color-secondry));
    padding: 4px;
}
#kapchat_web_faq.viewTicket .chats-container .chat-data .chat-dates {
    color:  #646363;
    font-size: 10px;
}
#kapchat_web_faq.viewTicket .chats-container .chat-data p:not(.chat-dates) {
    background-color: #FAFAFA;
    padding: 10px;
    min-height: 34px;
}
#kapchat_web_faq.viewTicket .chats-container .chat-data.left p:not(.chat-dates) {
    border-radius: 0 12px 12px 12px;
}
#kapchat_web_faq.viewTicket .chats-container .chat-data.right p:not(.chat-dates) {
    border-radius: 12px 0px 12px 12px;
}
@media (max-width: 767.98px) {
    #kapchat_web_faq.viewTicket .ticket-info .text {
        width: 50%;
    }
}
#kapchat_web_faq.viewOrders {
    display: flex;
    flex-wrap: wrap;
    column-gap: 20px;
    row-gap: 20px;
}
#kapchat_web_faq.viewOrders .order-box {
    display: block;
    width: calc(33.33% - 14.5px);
    border-radius: 17px;
    border: 1px solid #D9D9D9;
    overflow: hidden;
    color: rgb(var(--color-theme));
}
#kapchat_web_faq.viewOrders .order-box .order-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    column-gap: 10px;
    background-color: #FAFBFB;
    padding: 10px;
}
#kapchat_web_faq.viewOrders .order-box .order-header>div {
    display: flex;
    align-items: center;
    column-gap: 10px;
}
#kapchat_web_faq.viewOrders .order-box .order-header .icon {
    font-size: 28px;
}
#kapchat_web_faq.viewOrders .order-box .order-header .header-title {
    font-weight: 600;
}
#kapchat_web_faq.viewOrders .order-box .order-header .text-grey,
#kapchat_web_faq.viewOrders .order-box .order-header .status {
    color:  #646363;
    font-size: 12px;
}
#kapchat_web_faq.viewOrders .order-box .order-content {
    font-size: 14px;
    height: 65px;
    overflow-y: auto;
    padding: 10px;
}
#kapchat_web_faq.viewOrders .order-box .order-footer {
    display: flex;
    justify-content: space-between;
    font-size: 14px;
    padding: 6px 10px;
    border-top: 1px dashed #D9D9D9;
}
#kapchat_web_faq.viewOrders .order-box .order-footer .footer-date {
    color:  #646363;
}
#kapchat_web_faq.viewOrders .order-box .order-footer .footer-price {
    font-weight: 500;
}
@media (max-width: 767.98px) {
    #kapchat_web_faq.viewOrders .order-box {
        width: 100%;
    }
}

#kapchat_web_faq.viewOrder .order-details {
    width: 100%;
    border-radius: 17px;
    border: 1px solid #D9D9D9;
    overflow: hidden;
}
#kapchat_web_faq.viewOrder .order-details .order-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    column-gap: 10px;
    row-gap: 10px;
    background-color: #FAFBFB;
    padding: 20px;
    color: rgb(var(--color-theme));
}
#kapchat_web_faq.viewOrder .order-details .order-header>div {
    display: flex;
    align-items: center;
    column-gap: 20px;
}
#kapchat_web_faq.viewOrder .order-details .order-header .back-icon {
    font-size: 33px;
    line-height: 0.6;
}
#kapchat_web_faq.viewOrder .order-details .text-grey {
    color:  #646363;
    font-weight: 400;
}
#kapchat_web_faq.viewOrder .order-details .order-content {
    display: flex;
    color: rgb(var(--color-theme));
    font-weight: 500;
}
#kapchat_web_faq.viewOrder .order-details .order-content>div {
    width: 50% !important;
    border-left: 1px solid #D9D9D9;
    padding: 10px;
}
#kapchat_web_faq.viewOrder .order-details .order-content>div:first-child {
    border-left: none;
    display: flex;
    flex-direction: column;
    justify-content: space-between;
}
#kapchat_web_faq.viewOrder .order-details .order-content>div:first-child>ul>li {
    display: flex;
    justify-content: space-between;
}
#kapchat_web_faq.viewOrder .order-details .order-content>div:first-child>ul>li>span:first-child {
    display: flex;
    align-items: center;
    column-gap: 10px;
}
#kapchat_web_faq.viewOrder .order-details .order-content .products-list {
    max-height: 240px;
    padding-left: 60px;
    margin-bottom: 20px;
    overflow: auto;
}
#kapchat_web_faq.viewOrder .order-details .order-content .total-amount .text-grey {
    border-top: 1px dashed #D9D9D9;
    margin-top: 5px;
}
#kapchat_web_faq.viewOrder .order-details .order-content .total-amount>p {
    display: flex;
    justify-content: space-between;
}
#kapchat_web_faq.viewOrder .order-details .order-footer {
    margin-top: 40px;
    text-align: center;
    color: rgb(var(--color-theme));
}
#kapchat_web_faq.viewOrder .order-details .order-footer a {
    color: #0D5984;
}
#kapchat_web_faq.viewOrder .order-details .order-footer svg {
    font-size: 40px;
    line-height: 0.6;
}
@media (max-width: 767.98px) {
    #kapchat_web_faq .order-box {
        width: 100% !important;
    }
    #kapchat_web_faq.viewOrder .order-details .order-content {
        flex-wrap: wrap;
    }
    #kapchat_web_faq.viewOrder .order-details .order-content>div {
        width: 100% !important;
        border: none;
    }
    #kapchat_web_faq.viewOrder .order-details .order-content>div:last-child {
        border-top: 1px solid #D9D9D9;
    }
    #kapchat_web_faq.viewOrder .order-header {
        flex-wrap: wrap;
    }
    #kapchat_web_faq.viewOrder .order-header p:first-child {
        width: 100%;
    }
}

.form-input {
    border-radius: 8px;
    background-color: #fff;
    border: 2px solid #0001;
    padding: 10px 12px;
}
.form-input:valid, .form-input::selection {
    background-color: #fff;
}
#kapchat_web_faq.addticket form {
    display: flex;
    flex-wrap: wrap;
    column-gap: 20px;
    row-gap: 20px;
}
/* #kapchat_web_faq.addticket input {
    width: calc(50% - 10px);
} */
#kapchat_web_faq.addticket textarea {
    width: 100%;
    height: 120px;
    margin-bottom: 4px;
}
#kapchat_web_faq.addticket button {
    padding: 10px 16px;
    background-color: rgb(var(--color-theme));
    color: #fff;
    border-radius: 8px;
    border: none;
    cursor: pointer;
}
#kapchat_web_faq.addticket .success-message {
    width: 100%;
    padding: 30px 20px;
    text-align: center;
    background-color: rgb(var(--color-primary));
    border-radius: 12px;
}
#kapchat_web_faq.addticket .success-message .icon {
    font-size: 48px;
}
#kapchat_web_faq.addticket .success-message .title {
    color: #439c46;
}
#kapchat_web_faq.addticket .error-message {
    color: red;
    width: 100%;
}

.box.error-message {
    width: 100%;
    background-color: rgba(var(--color-primary),.5);
    /* border-radius: 12px; */
    /* color: red; */
    /* padding: 10px 20px; */
    padding:25px;
    border-left: 5px solid;
}

.cus-scroll::-webkit-scrollbar {
    width: 10px;
    border: 1px solid #D9D9D9;
    border-radius: 10px;
}
.cus-scroll::-webkit-scrollbar-thumb {
    background-color: #D9D9D9;
    border-radius: 5px;
}
.cus-scroll::-webkit-scrollbar-thumb:hover {
    background-color: rgba(var(--color-theme), 0.50);
}
.cus-scroll::-webkit-scrollbar-thumb:active {
    background-color: rgba(var(--color-theme), 0.50);
}
#exit {
    display: flex;
    align-items: center;
    justify-content: center;
    padding: 30px calc(5% + 20px);
    min-height: 100vh;
}
#exit .content {
    padding: 20px;
    background-color: #aaa;
    border-radius: 12px;
}
.form-input-field{
    width: calc(50% - 10px);
    display: flex;
    flex-direction: column;
}
.form-input-field-btn{
    width: calc(100% - 10px);
    flex-direction: column;
}
.add-ticket-iframe{
    width: 100%;
    border: none;
    height: 100vh;
}
#kapchat_web_faq iframe::-webkit-scrollbar {
    width: 12px;
  }
  #kapchat_web_faq iframe::-webkit-scrollbar-thumb {
    background-color: #3498db;
    border-radius: 6px;
  }
  #kapchat_web_faq iframe::-webkit-scrollbar-track {
    background-color: #f1f1f1;
    border-radius: 6px;
  }
  #kapchat_web_faq iframe::-webkit-scrollbar-button {
    display: none;
  }
  .active-kms-sec{
    width: 92%;
    border-radius: 8px;
    background: #FFF;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    display: flex;
    flex-direction: column;
    padding: 0px 10px;
    margin: 0 auto;
    margin-top: 20px;
  }
.mob-dropdown{
    flex-direction: column;
    list-style: none;
    margin: 0;
    padding: 0;
    border: 1px solid #dfd9d9;
    border-radius: 5px;
    position: absolute;
    box-shadow: 0px 8px 16px 0px rgba(0,0,0,0.2);
    z-index: 1;
    width: 100%;
    transition: 0.3s all;
    transform: translatey(-100%);
    opacity: 0;
    z-index: -1;
    top: 45px;
}
.mob-dropdown.active-dropdown{
    transition: 0.3s all;
    transform: translatey(0);
    opacity: 1;
    z-index: 1;
    height: auto;
    position: absolute;
    max-height: 205px;
    overflow-y: auto;
    overflow-y: auto;
    background: #fff;
    border-top-left-radius: 0px;
    border-top-right-radius: 0px;
    border-top: none;
}
.md-cl-sec.active-border{
    border-bottom-left-radius: 0px;
    border-bottom-right-radius: 0px;
}
.mob-dropdown-main-sec{
    display: none;
    flex-direction: column;
    width: 100%;
    position: relative;
}
.md-cl-sec{
    background: #ffffff;
    width: 100%;
    display: flex;
    padding: 9px;
    position: relative;
    border: 1px solid #cbcbcb;
    border-radius: 5px;
}
.md-cl-sec .icon-sec{
    position: absolute;
    right: 0;
}
.md-li-sec{
    padding: 7px 10px;
    border-bottom: 1px solid #dfd9d9;
    display: flex;
    width: 100%;
    color: #6f6f6f;
}
.mob-dropdown.mob-dropdown li:last-child a {
    border-bottom: none;
}
.icon-rotate {
    transform: rotate(180deg);
}
.gen-ai-search-sec{
    display: flex;
    flex-direction: column;
    background: white;
    padding: 8px;
    border-radius: 8px;
    border: 1px solid #0288D1;
    box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, 0.10);
    row-gap: 10px;
    margin-bottom: 15px;
}
.gass-first{
    display: flex;
    align-items: center;
    column-gap: 10px;
    color: #014361;
    font-weight: 500;
}
.gass-first .ai-icon-search{
    width: 25px;
}
.gass-second{
    background: #EEFAFF;
    padding: 9px;
    border-radius: 5px;
    display: flex;
    flex-direction: column;
    row-gap: 10px;
}
.gass-second .gass-stxt{
    font-weight: 600;
    color: #676666;
    border-bottom: 1px solid #DBE1E8;
}
.header-logo{
    width: 20%;
    display: flex;
    padding: 0;
}
.thumps-up-sec {
    border: 1px solid #D9D9D9;
    display: flex;
    align-items: center;
    border-radius: 5px;
    padding: 5px;
}
.thumps-main {
    display: flex;
    gap: 5px;
}
.chat-iframe-oth{
    height:60%;
    position: fixed;
    right: 0;
    bottom: 10px;
    width: 440px;
}
.faq-items-wrapper {
    display: grid!important;
    grid-template-columns: repeat(3, 1fr);
    gap: 20px!important;
    padding: 30px;
  }
  
  @media (max-width: 768px) {
    .faq-items-wrapper {
      grid-template-columns: 1fr; /* Single column on mobile */
      padding: 5px;
      padding-top: 0px;
      padding-bottom: 0px;
    }
    #articles .articles-container .article-description{
        margin-bottom: 5px;
    }
    .art-inn{
        gap: 40px;
    }
  }
  
  
  .faq-item {
    background: #fff;
    border: 1px solid #d9d9d9;
    border-radius: 6px;
    text-align: center;
    text-decoration: none;
    color: #333;
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    height: 125px; /* Fixed height */
    transition: box-shadow 0.3s ease;
  }
  .art-sec {
    display: flex;
    padding: 20px;
    width: 100%;
    margin-bottom: 30px;
    align-items: center;
    justify-content: center;
  }
  .art-inn {
    display: flex;
    justify-content: space-between;
    flex-wrap: wrap;
    padding: 20px;
    width: 60%;
    margin-bottom: 30px;
  }
  
  .art-item {
    width: 150px; /* Adjust width */
    text-align: center;
    text-decoration: none;
    color: #000;
  }
  
  .art-icon {
    border-radius: 50%;
    margin: 0 auto 10px auto;
    display: flex;
    justify-content: center;
    align-items: center;
  }
  
  .art-icon img {
    width: 95px;
  }
  
  .art-title {
    font-size: 16px;
    font-weight: 500;
  }
  
  .faq-item:hover {
    box-shadow: 0 2px 8px rgba(0,0,0,0.1);
  }
  
  .faq-item-icon img {
    width: 50px;
    height: 50px;
    margin-bottom: 10px;
  }
  .west-iocn-sec{
    width:40px; /* or whatever size you prefer */
  }
  .faq-item-icon .wes-img-icon{
    height: auto;
    width: 100%;
  }
  
  .faq-item-title {
    font-size: 16px;
    font-weight: 500;
  }
  
@media screen and (max-width: 767.98px) {
    #kapchat_web_faq.addticket input {
        width: 100%;
    }
}

/* #go-back-mudrex{
    display: none;
} */

@media screen and (max-width: 767.98px) {
    #kapchat_web_faq.addticket input {
        width: 100%;
    }
}

/* @media (max-width: 466px) {
    #kapchat_web_faq.faq-details .faq-box {
        min-width: 250px;
    }
} */
@media screen and (max-width: 768px) {
    #articles .articles-box {
        justify-content: center !important;
    }
    #articles .articles-box .article{
        width: calc(100% / 2 - 14px) !important;
    }
}
@media screen and  (max-width: 425px) {
    #kapchat_web_faq.faq-details .faq-box:hover{
        background-color: #f0f7f7;
    }
    #kapchat_web_faq.faq-details .faq-box:last-child{
        border-bottom: none;
    }
    #articles .articles-container {
        padding: 15px;
    }
    .container{
        padding: 19px 2%;
    }
    .faq-lists{
        display: none;
    }
    .mob-dropdown-main-sec{
        display: flex;
    }
    .form-input-field{
        width: 100%;
    }
    #kapchat_web_faq.addticket form{
        row-gap:6px;
    }
    #breadcrumb>a{
        font-size: 14px;
    }
    .banner-content .banner-text {
        margin-top: 20px;
    }
    #articles .articles-box .article{
        width: calc(100% / 1 - 14px) !important;
    }
    #banner #search-form{
        width: 90%;
    }
    #kapchat_web_faq.faq-details{
        row-gap: 0px;
    }
    #kapchat_web_faq.faq-details .faq-box{
        font-size: 14px;
        border-radius: 5px;
        background-color: transparent;
        padding: 15px 10px;
        border: none;
        border-bottom: 1px solid #f5f5f5;
        color: #5b5c5f;
        font-weight: normal;
        width: 100%;
    }
    #kapchat_web_faq.faq-details .faq-box>img{
        width: 18px;
        height: auto;
    }
    #articles .articles-container .article-title{
        font-size: 20px !important;
    }

    #banner .banner-title{
        font-size: 22px;
    }
    /* #articles .articles-container .article-title {
        font-size: 22px !important;
        } */
    
    #articles .contact-container .text>.title{
        font-size: 22px !important; 
    }
    #articles .articles-container .article-title{
        text-align:center;
    }
    #articles .articles-container .article>h4{
        /* min-height: unset !important; */
        font-size:17px !important;
    }
    #articles .contact-container .image>img{
        margin-top: 10px;
    }
    #articles .contact-container {
        text-align: center;
    }

    #kapchat_web_faq.viewOrder .order-details .order-header>div{
        align-items:normal;
    }

    #banner .banner-paragraph{
        font-size: 14px;
    }
    #kapchat_web_faq.faq-details .faq-box .mob-arrow{
        display: flex;
    }
}

@media screen and (max-width:320px){
    #content *{
        font-size: 12px;
    }

    #order-header p{
        margin-left: 30px;
    }
}